Vizora
Privacy Policy
Effective Date: [07/07/2026]
VIMANOTECH INDIA PRIVATE LIMITED ("VimanoTech", "Company", "we", "our", or "us") values your privacy and is committed to protecting the personal information and business data processed through Vizora ("Application" or "Platform").
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use Vizora through our website, mobile applications, or other authorized platforms.
By accessing or using Vizora, you acknowledge that you have read and understood this Privacy Policy.
1. About Vizora
Vizora is an enterprise Business Intelligence (BI) and Analytics platform developed for financial institutions, Loan Service Providers (LSPs), NBFCs, banks, fintech companies, and enterprise organizations.
Vizora enables authorized users to access dashboards, reports, operational analytics, business intelligence, and enterprise reporting.
Vizora is intended exclusively for authorized business users and is not a consumer financial application.
2. Information We Collect
Depending on your organization's implementation, we may collect the following information:
2.1 Account Information
1. Name
2. Business email address
3. Employee/User ID
4. User role and permissions
5. Employee/User ID
2.2 Device Information
1. Device type
2. Operating system
3. Application version
4. Device identifiers (where necessary)
5. IP address
6. Browser information (for web users)
2.3 Usage Information
1. Login activity
2. Dashboard usage
3. Reports accessed
4. Features used
5. Session information
6. Application performance logs
2.4 Enterprise Data
Vizora displays and processes business information provided by your organization, including operational reports, dashboards, collections, marketing metrics, loan performance metrics, and other business intelligence data.
We process such data solely on behalf of the subscribing organization.
3. How We Use Information
We use information to:
1. Authenticate users.
2. Provide access to authorized features.
3. Display dashboards and reports.
4. Maintain account security.
5. Improve platform performance.
6. Troubleshoot technical issues.
7. Respond to customer support requests.
7. Comply with legal obligations.
8. Protect against unauthorized access and misuse.
We do not sell your personal information.
4. Device Permissions
Depending on the features enabled by your organization, Vizora may request access to:
1. Storage (for exporting reports and downloading files)
2. Notifications (to deliver application alerts and updates)
3. Internet access (to communicate securely with backend services)
Permissions are requested only when required for the corresponding functionality.
5. Data Sharing
We may share information only with:
1. Your organization.
2. Authorized service providers supporting our platform.
3. Cloud hosting providers.
4. Government or regulatory authorities when required by applicable law.
5. Professional advisers, auditors, or legal representatives where necessary.
We do not sell, rent, or trade personal information to third parties.
6. Data Security
We implement reasonable technical and organizational safeguards to protect information, including:
1. User authentication
2. Role-based access controls
3. Secure communication channels
4. Tenant-level data isolation
5. Monitoring for unauthorized access
6. Security updates and maintenance
While we take reasonable measures to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
Information is retained only for as long as necessary to:
1. Provide the Platform.
2. Meet contractual obligations.
3. Comply with applicable laws.
4. Resolve disputes.
5. Enforce our agreements.
Retention periods may vary based on your organization's requirements and applicable legal obligations.
8. Your Rights
Subject to applicable law and your organization's policies, you may have the right to:
1. Access your personal information.
2. Request correction of inaccurate information.
3. Request deletion where legally permitted.
4. Object to certain processing activities.
5. Request restriction of processing.
5. Withdraw consent where processing is based on consent.
Requests should generally be submitted through your organization's administrator or by contacting us directly.
9. Third-Party Services
Vizora may use third-party service providers for hosting, infrastructure, authentication, communication, analytics, or other operational purposes.
These providers process information only as necessary to provide their services and are contractually required to protect it.
10. Children's Privacy
Vizora is designed exclusively for enterprise use and is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
11. International Data Transfers
Where applicable, information may be processed or stored in locations outside your jurisdiction.
We implement appropriate safeguards to protect information during such transfers in accordance with applicable laws.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on our website and, where appropriate, within the application.
Continued use of Vizora after updates become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or our data handling practices, please contact:
VIMANOTECH INDIA PRIVATE LIMITED
Website : https://www.vimanotech.com
Email :
Address : 2nd Floor 516 Industrial Complex Dundahera , Udhog Vihar Phase 3 ,Gurugram, Haryana 122016
By using Vizora, you acknowledge that you have read and understood this Privacy Policy.